Radio Preset Memory Is Lost

Symptom Troubleshooting: Radio preset memory is lost

Radio preset memory is lost

NOTE:

- If only XM stations are lost, go to XM radio preset memory is lost. XM Radio Preset Memory Is Lost (With XM Radio)

- Check the vehicle battery condition first.

- Check the connectors for poor connection or loose terminals.

1. Turn the ignition switch to ON (II).

2. Turn on the audio unit, and set each of the radio station preset buttons.

Do each of the buttons set properly?
YES - Go to step 3.

NO - Replace the audio unit:

- With ELS audio system Audio Unit Removal/Installation (USA models with Navigation)

- With premium audio system Audio Unit Removal/Installation (With Premium Audio System)



3. Turn the ignition switch to LOCK (0) for 1 minute, then turn it back to ON (II).

4. Test the preset buttons for proper recall operation.

Do the preset buttons recall the set radio stations?
YES - System is normal at this time. Check connections at the audio unit.

NO - Substitute a known-good audio unit with ELS audio system, Audio Unit Removal/Installation (USA models with Navigation) with premium audio system, Audio Unit Removal/Installation (With Premium Audio System) and recheck. If the symptom/indication goes away, replace the original audio unit with ELS audio system, Audio Unit Removal/Installation (USA models with Navigation) with premium audio system. Audio Unit Removal/Installation (With Premium Audio System)