Audio System - Door/Rear Shelf Speakers Distorted/Rattle

10-027

June 17, 2011

Applies To:
See VEHICLES AFFECTED

Door or Rear Shelf Speakers Rattle, or Sound Is Distorted
(Supersedes 10-027, dated August 3, 2010, to revise the information marked by the black bars and asterisks)

*REVISION SUMMARY

^ Under VEHICLES AFFECTED, the VIN range for the 2010 TL ALL with navigation was changed.

^ Descriptions of the speakers were added to VEHICLES AFFECTED and PARTS INFORMATION.

^ Under PARTS INFORMATION, part numbers were added for TL with navigation.*

SYMPTOM

There is a rattle or distorted sound in at least one of the speakers in the doors or the rear shelf.

PROBABLE CAUSE

The speaker damper is faulty.








*VEHICLES AFFECTED*

CORRECTIVE ACTION

Replace the affected speakers.

PARTS INFORMATION

Front door and rear door speakers:
RDX - P/N 39120-STK-A12

Front door and rear shelf speakers:
TL without navigation - P/N 39120-STK-A12

Front door and rear shelf speakers:
TL with navigation - P/N 39120-TK4-A51

*Rear door speakers:
TL with navigation - P/N 39120-TK4-A11*

WARRANTY CLAIM INFORMATION

The normal warranty applies.

NOTE:
There are separate warranty numbers depending on which side of the vehicle you begin. For example, if you replace the left front speaker, then the right, use OP # 012100 and combo code A to file your warranty claim.





RDX





TL

Failed Part: P/N 39120-TK4-A51

Defect Code: 03217

Symptom Code: 03220

Skill Level: Repair Technician

DIAGNOSIS

Do the speaker check mode to isolate the faulty speaker(s):

1. Turn the ignition switch to ON (II).

2. Make sure the audio system is turned off.

3. Push and hold the No.1 and No.3 preset buttons.

4. While holding the preset buttons, push the PWR knob to on.

5. Release the buttons and the speaker check mode begins. A test tone should sound from one speaker as indicated on the display.

6. Each time you press the SEEK/SKIP CATEGORY button, the test moves to the next speaker.

7. The speaker check mode ends when you turn the audio unit off, or turn the ignition switch to LOCK (0).

REPAIR PROCEDURE

Replace the applicable speaker(s):

^ Refer to the audio section of the appropriate service manual, or

^ Online, under Search by Vehicle, enter keywords SPEAKER REPLACE and select Speaker Test/ Replacement from the list.





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