With Navigation

HandsFreeLink System Symptom Troubleshooting - Bluetooth cell phone audio function SKIP and PAUSE/RESUME do not work (with navigation)

Bluetooth cell phone audio function SKIP and PAUSE/RESUME do not work (with navigation)

NOTE:

- Check the vehicle battery condition first Testing and Inspection.
- Check the connectors for poor connections or loose terminals.
- Check if the audio system functions normally.
- Some mobile phones do not support the function.
- Check Online at www.acura.com/handsfreelink or call the HFL support desk at 888-528-7876 to make sure the Bluetooth phone is compatible with the HFL system and that there are no known issues.

1. Turn the ignition switch to ON (II).

2. Turn on the audio system, and check that DISC/AUX, SEEK/SKIP, and DISP-MODE buttons function normally with the audio unit.

Does the navigation system function normally?

YES -

Go to step 3.

NO -

Substitute a known-good audio unit Audio Unit Removal/Installation (With Navigation System), and recheck. If the symptom/indication goes away, replace the original audio unit Audio Unit Removal/Installation (With Navigation System).�

3. Check if the cell phone's Bluetooth audio function plays.

Does the cell phone's Bluetooth audio function play normally?

YES -

Go to step 4.

NO -

Go to No sound when Bluetooth audio is used troubleshooting Symptom Troubleshooting.�

4. If you have the client's Bluetooth phone, go to step 5. Otherwise, pair a known-good cell phone to the client's vehicle.

Can you pair the Bluetooth phone, and does it operate normally?

YES -

The client's Bluetooth phone is defective or not compatible.�

NO -

Substitute a known-good HandsFreeLink control unit Service and Repair, and recheck. If the symptom/indication goes away, replace the original HandsFreeLink control unit Service and Repair.�

5. Pair the client's phone to a known-good vehicle.

Can you pair the Bluetooth phone, and does it operate normally?

YES -

Substitute a known-good HandsFreeLink control unit Service and Repair, and recheck. If the symptom/indication goes away, replace the original HandsFreeLink control unit Service and Repair.�

NO -

The client's Bluetooth phone is defective or not compatible.�