Interior - Console Arm Rest Won't Latch Or Stay Closed

10-022

May 3, 2011

Applies To:
2010 RDX SH-AWD - ALL
2010 RDX 2WD - ALL
2011 RDX SH-AWD - From VIN 5J8YB1...BA000001 thru 5J8YB1...BA002564
2011 RDX 2WD - From VIN 5J8TB2...BA000001 thru 5J8TB2...BA002403

Center Console Armrest Will Not Latch or Stay Closed (Supersedes 10-022, dated July 23, 2010, to revise the information marked by the black bars and asterisks)

*REVISION SUMMARY

^ PARTS INFORMATION was added.

^ Under CORRECTIVE ACTION and REPAIR PROCEDURE, installing a retainer was added.*

SYMPTOM

The center console armrest will not latch properly or stay closed.

PROBABLE CAUSE

The latch hole trim piece is shifted too far forward to engage with the latch mechanism.

CORRECTIVE ACTION

*Apply wool felt to the end of the latch hole trim piece, and install a retainer on the armrest hinge.*

*PARTS INFORMATION

Retainer: P/N 90501-SS8-A01*

REQUIRED MATERIALS
Wool Felt: P/N 06993-SA5-000
(One roll repairs about 20 vehicles)

TOOL INFORMATION

Plastic Trim Tool: T/N SILTRIMTL10

WARRANTY CLAIM INFORMATION

The normal warranty applies.

Operation Number: 8410C4

Flat Rate Time: 0.2 hour

Failed Part: P/N 83405-STK-A11ZB

Defect Code: 03214

Symptom Code: 08202

Skill Level: Repair Technician

DIAGNOSIS

1. Close the center console armrest, and pull up on it in the middle without using the release button.

^ If the armrest doesn't open, this service bulletin does not apply. Continue with normal troubleshooting.





^ If the armrest opens, go to REPAIR PROCEDURE.

REPAIR PROCEDURE

1. Move the driver's seat all the way forward, and work from the rear seat.

2. Open the center console armrest.





3. Working from the back to the front, remove the latch hole trim by inserting the trim tool under it, and twisting up on it. Be careful not to scratch the center console or the latch hole trim.





4. Cut six 5 mm x 10 mm pieces of wool felt.

5. Apply three pieces of wool felt, one on top of the other, above the rear side clip hole. Apply the remaining three pieces of wool felt, one on top of the other, below the rear side clip hole.

6. Reinstall the latch trim.





7. Remove the three screws from the armrest base.

8. Pull out the armrest base to detach the clips.





9. Remove the two screws that removes the armrest from the armrest hinge.





*10. Trim the retainer as shown, to allow easier installation on the hinge.*





*11. Lay the armrest hinge down. Using needle nose pliers, insert the trimmed retainer into the hinge at the location shown.*

12. Reinstall the armrest to the hinge.

13. Reinstall the armrest base to the armrest.

14. Close the center console armrest, and make sure it latches properly.





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