Error Code: XM No Signal or XM Loading Is Displayed (With Navigation)

Audio System Symptom Troubleshooting - Error code: XM NO SIGNAL or XM LOADING is displayed

Error code: XM NO SIGNAL or XM LOADING is displayed (with navigation)

NOTE:

- Check the vehicle battery condition first Battery Test.
- Check the connectors for poor connection or loose terminals.
- Check for other error codes, and check the XM Antenna Signal Reception Level.

1. Park the vehicle outside with a clear view of the southern horizon.

2. Turn the ignition switch to ON (II).

3. Turn on the audio-navigation unit, and select XM radio.

Does the XM radio receive a signal?

YES -

Reception operation is normal.�

NO -

Go to step 4.

4. Turn the ignition switch to LOCK (0).

5. Check the connection at XM antenna 2P connector and AcuraLink control unit (XM receiver) connector B (2P).

Are the connectors connected?

YES -

Go to step 6.

NO -

Reconnect the XM antenna 2P connector and AcuraLink control unit connector B (2P) connector, and recheck XM radio operation. If the signal is restored, the system is OK. If the signal is not restored, go to step 6.

6. Substitute a known-good XM antenna Service and Repair.

Does the XM radio receive a signal?

YES -

Replace the original XM antenna Service and Repair.�

NO -

- With AcuraLink: Substitute a known-good XM antenna lead. If the AcuraLink control unit (XM receiver) receives a signal, replace the original XM antenna lead. If the AcuraLink control unit (XM receiver) does not receive a signal, substitute a known-good AcuraLink control unit (XM receiver) AcuraLink Control Unit (XM Receiver) Removal/Installation, and recheck. If the symptom/indication goes away, replace the original AcuraLink control unit (XM receiver) AcuraLink Control Unit (XM Receiver) Removal/Installation.�
- Without AcuraLink: Substitute a known-good XM antenna lead. If the XM receiver receives signal, replace the original XM antenna lead. If the XM receiver does not receive signal, substitute a known-good XM receiver unit XM Receiver Removal/Installation, and recheck. If the symptom/indication goes away, replace the original XM receiver unit XM Receiver Removal/Installation.�