XM Radio Preset Memory Is Lost (With AcuraLink)

Audio System Symptom Troubleshooting - XM radio preset memory is lost

XM radio preset memory is lost (with AcuraLink)

NOTE:

- Check the vehicle battery condition first Battery Test.
- Check the connectors for poor connections or loose terminals.
- If you replace the AcuraLink control unit (XM receiver), the AcuraLink must be reactivated by Acura Client Services.
- If you can only tune to channel 000, 001, 174, and 247, make sure the audio unit is set to channel mode (see Owners Manual). If it is set to channel mode, call XM Satellite Radio client support and check the account activation status.

1. Turn the ignition switch to ON (II).

2. Turn on the audio system and set each of the XM radio channel preset buttons.

Do each of the XM radio channel preset buttons set properly?

YES -

Go to step 3.

NO -

Go to step 5.

3. Turn the ignition switch to LOCK (0) for 1 minute, then back to ON (II).

4. Test all of the XM radio channel preset buttons for proper recall operation.

Do the preset buttons recall the set radio stations?

YES -

Intermittent failure, the system is OK at this time. Check connections at the audio unit.

NO -

Go to step 5.

5. Turn the ignition switch to LOCK (0).

6. Measure the voltage between AcuraLink control unit (XM receiver) connector A (32P) terminal No. 1 and body ground.





Is there battery voltage?

YES -

Go to step 7.

NO -

Repair an open in the wire between the No. 23 (10 A) fuse in the under-hood fuse/relay box and AcuraLink control unit (XM receiver) connector A (32P) terminal No. 1.

7. Turn the ignition switch to ON (II).

8. Measure the voltage between body ground and AcuraLink control unit (XM receiver) connector A (32P) terminals No. 2 and No. 3 individually.





Is there battery voltage?

YES -

Go to step 9.

NO -

Repair an open in the wire between the No. 10 (7.5 A) fuse in the under-dash fuse/relay box and AcuraLink control unit (XM receiver) connector A (32P) terminal No. 2, or repair an open in the wire between the No. 35 (7.5 A) fuse in the under-dash fuse/relay box and AcuraLink control unit (XM receiver) connector A (32P) terminal No. 3.

9. Measure the voltage between AcuraLink control unit (XM receiver) connector A (32P) terminal No. 28 and body ground.





Is there less than 0.2 V?

YES -

Replace the AcuraLink control unit (XM receiver) AcuraLink Control Unit-XM Receiver Removal/Installation.

NO -

Repair an open in the wire between AcuraLink control unit (XM receiver) connector A (32P) terminal No. 28 and body ground (G505).