Disc Does Not Load

Disc does not load

NOTE:
- Disc labels should not be used in the audio unit. They may damage the player mechanism.
- Make sure the CD or DVD disc is compatible with the system (see the owner's manual for more information).

1. Insert a known-good disc to see if the symptom can be duplicated.

Does the CD load?

YES - Operation is normal. If the disc loads normally, but will not play, go to disc does not play.

NO - Go to step 2.

2. Insert another disc.

Does the disc load?

YES - The original disc is faulty.

NO - Replace the audio unit.