Campaign - A/T Inspection/Replacement
04-012September 10, 2004
Applies To:
2004 TSX - From VIN JH4CL96...4C025689 thru JH4CL96...4C028611
Product Update:
Out-of-Specification Automatic Transmission Case
(Supersedes 04-012, dated July 30, 2004)
Updated information is shown by asterisks and black bars.
BACKGROUND
American Honda is announcing a product update campaign to replace the automatic transmission in certain TSX vehicles. On affected vehicles, the transmission case is out of specification. This could eventually cause the transmission to fail.
VEHICLES AFFECTED
Not all vehicles within the affected VIN range have an out-of-specification transmission case. Before beginning work on a vehicle, verify its eligibility by checking at least one of these items:
^ The customer has a notification letter.
^ The vehicle is shown on your campaign responsibility report.
^ The vehicle is shown as eligible on a VIN status inquiry.
In addition to those verification items, check for a punch mark above the first character of the engine compartment VIN. A punch mark in that location means the transmission has already been inspected/replaced.
Some vehicles affected by this campaign may be in your new car inventory. These vehicles cannot be sold or leased until they are repaired. To see if a vehicle is affected by this update, do a VIN status inquiry.
CUSTOMER NOTIFICATION
All owners of affected vehicles were sent a notification of this product update. An example of the client notification is at the end of this service bulletin.
Owners will also be sent a reminder postcard, letting them know that Acura's free offer to inspect and, if needed, replace the transmission expires on December 31, 2004. After that, the normal warranty applies.
CORRECTIVE ACTION
Inspect the transmission case casting number, and install a new transmission if needed.
PARTS INFORMATION
Automatic Transmission Assembly:
P/N 06210-RCT-A00
A/T Installation Kit: P/N 06212-RCT-999
(Includes torque converter 0-ring, and several
other replacement parts needed for A/T
installation.)
REQUIRED MATERIALS
Honda Genuine Transmission Fluid ATF-Z1:
P/N 08200-9001
WARRANTY CLAIM INFORMATION
Failed Part: P/N 21210-RCL-010
Defect Code: 5DH
Symptom Code: P28
Skill Level: Repair Technician
INSPECTION PROCEDURE
1. Check the casting number on the transmission case. You can see the number through the open area between the radiator and the transmission. From the front of the vehicle, the number appears upside-down.
^ If the number is "RCL-1," go to step 2.
^ If the number is "RCL-2," go to step 2 of UPDATE PROCEDURE.
*2. Go to the Warranty Automatic Transmission
Order page on the iN.
^ From the iN main menu, click on SERVICE.
^ Click on Warranty A/T Order.
^ Enter the vehicle model and year, then click on
the Search button.
^ Next to the Search button, click on Warranty
Automatic Transmission Order.
3. Fill out the dealer, vehicle, and customer
information fields. In the Customer's Complaint
box, key in SERVICE BULLETIN 04-012."
4. Select No for all questions in all categories.
5. Select Normal for ATF color.
6. Click on the Submit button to submit the order.
7. Once you receive the replacement transmission and an installation kit, go to UPDATE PROCEDURE.
UPDATE PROCEDURE
1. Install the replacement transmission and torque converter:
^ Refer to pages 14-208 thru 14-228 of the 2004 TSX Service Manual.
^ In ISIS, enter keyword "Trans removal," and select Automatic Transmission Removal (A/T). Also, enter keyword "Trans install," and select Automatic Transmission Installation (A/T).*
NOTE:
^ When refilling the transmission, use Honda Genuine Transmission Fluid ATF-Z1.
^ Follow all instructions in the service manual, including the engine idle learn procedure and the road test.
^ After the road test, recheck the ATF level, and add fluid if needed.
2. Center-punch a completion mark above the first character of the engine compartment VIN.
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