Cellular Phone: Description and Operation
System Description
Basic operation
- The OnStar system is activated.
- Data is transmitted to service provider.
- A call center associate makes an appropriate response:
- Accident/Emergency notification (Police, Fire and EMS, etc.)
- Airbag deployment (Accident)
- Roadside assistance
- Stolen vehicle tracking
- Remove door lock/unlock command
- Misplaced vehicle (Flashes parking lights/honks horn)
- Route guidance
- Ride Assist
- Concierge services/convenience
Stolen vehicle tracking
If the vehicle is stolen, the owner can report it to the call center. They will notify the authorities and track the vehicle location to assist in recovery.
Virtual advisor
- Virtual advisor setup: A subscriber sets up a personal profile on their home computer through the internet at the OnStar web site.
- Stock portfolio
- Traffic
- Sports
- News
- Weather
- The subscriber calls the OnStar call center.
- OnStar receives and processes the request.
- The profile accessed for requested information.
- OnStar sends information back to the subscriber. A computer voice relays the requested information.
Cellular phone
The user can make a hands-free cellular phone call with one touch (by pressing the "call answer/call end" button), and by using voice recognition commands.
Remote operation
The vehicle doors can be locked remotely if forgotten or unlocked when keys are accidentally left inside the vehicle. If the vehicle is misplaced in a parking lot, vehicle alert (honks the horn and flashes the parking lights) can be requested remotely.
NOTE: During normal vehicle operation, the system is in high power mode. After the ignition switch is turned OFF, the system will go into low power mode for 48 hours, after that the system will switch to sleep mode to conserve battery power. When in low power mode, the system will switch back to the high power mode for 1 minute out of every 10 minutes for a period of 48 hours. Remote operation is only available during the 1 minute period of high power operation. When the system is in sleep mode, remote operation is not possible.
Registering replacement components
If the OnStar control unit is replaced, you must call OnStar dealer support by regular telephone and register the new serial number(s).