DVD Screen Error Messages

DVD screen error messages

NOTE:
- Always check for and resolve all CAN DTCs before troubleshooting the navigation system.
- Check the Navigation System Manual for a list of common DVD screen error messages and the probable cause.
- Go into the Diagnostic Menu and use the "Car Status" test to check the status of the DVD lid.

1. Check the DVD-ROM reading surface for scratches.

Are there scratches?

YES - Replace the DVD-ROM.

NO - If the problem occurs occasionally when the system is cold, this is normal. If the problem occurs frequently when driving, replace the navigation unit.