AcuraLink Service Application Does Not Work
AcuraLink service application does not workNOTE: In order for the AcuraLink service to work, the client must have an activated account with XM (receives all channels) and a HFL approved cellular phone. Refer to the Owner's Manual or go to www.acura.com for more information on XM and approved HFL phones or call the HFL support desk at 888-528-7876 for further assistance.
1. Check the No. 7 (7.5 A), No. 21 (7.5 A) and No. 32 (7.5 A) fuse in the under-dash fuse/relay box.
Are the fuses OK?
YES - Go to step 2.
NO - Replace the fuse(s), and recheck.
2. Turn the ignition switch to ON (II).
3. Measure the voltage between the No. 2 terminal of the AcuraLink control unit (XM receiver) connector A (20P) and body ground.
Is there battery voltage?
YES - Go to step 4.
NO - Repair open in the wire between the AcuraLink control unit (XM receiver) and the No. 32 (7.5 A) fuse in the under-dash fuse/relay box.
4. Measure the voltage between the No. 12 terminal of the AcuraLink control unit (XM receiver) connector A (20P) and body ground.
Is there battery voltage?
YES - Go to step 5.
NO - Repair open in the wire between the AcuraLink control unit (XM receiver) and the No. 21 (7.5 A) fuse in the under-dash fuse/relay box.
5. Measure the voltage between the No. 11 terminal of the AcuraLink control unit (XM receiver) connector A (20P) and body ground.
Is there less than 0.2 V?
YES - Check for loose wires or poor connections at the AcuraLink control unit (XM receiver) connector A (20P). If the connections are good, substitute a known-good AcuraLink control unit (XM receiver), and recheck. If the symptom goes away, replace the original AcuraLink control unit (XM receiver).
NO - Check for an open or high resistance in the wire between the AcuraLink control unit (XM receiver) and body ground. If the wire is OK, check for poor ground at G604.