Navigation Does Not Call Using the HFL
Navigation does not call using the HFLNOTE:
- Always have the client demonstrate their concern. Compare the operation of this feature in a known-good vehicle.
- Review the navigation owner's manual for the proper operation of this feature. If the navigation database does not have a phone number listed for the POI you are trying to call (for example, a public park), the navigation system cannot place a call through HFL.
- You must have the client's phone, the phone must be on the list of the HFL approved phones and configured correctly.
- For a current list of HFL approved phones, go to www.acura.com or call the HFL support desk at 888-528-7876
1. Connect the HDS to the DLC.
2. Turn the ignition switch to ON (II).
3. Clear the DTCs with the HDS.
4. Turn the ignition switch to LOCK (0), and then back ON (II).
5. Check for B-CAN DTCs in the data list.
Are there any DTCs in the B-CAN systems?
YES - Troubleshoot and repair all CAN related DTCs and retest.
NO - Make sure the cell phone is paired to the HFL and working properly. Without AcuraLink, go to step 6.
6. Turn the ignition switch to LOCK (0).
7. Disconnect navigation unit connector F (5P) and HandsFreeLink control unit 28P connector.
8. Check for continuity between the navigation unit connector F (5P) and body ground according to the table.
Is there continuity?
YES - Short to body ground in the wire(s) between the HandsFreeLink control unit and the navigation unit. Replace the affected shielded harness.
NO - Go to step 9.
9. Check for continuity between the terminals of navigation unit connector F (5P) according to the table.
Is there continuity between any of the terminals?
YES - Short in the wire(s) between the HandsFreeLink control unit and the navigation unit. Replace the affected shielded harness.
NO - Go to step 10.
10. Check for continuity between navigation unit connector F (5P) and HandsFreeLink control unit 28P connector according to the table.
Is there continuity?
YES - Substitute a known-good HandsFreeLink control unit, then reconnect all of the connectors and recheck. If the symptom/indication goes away, replace the original HandsFreeLink control unit. If the symptom/indication is still present, replace the navigation unit.
NO - Open in the wire(s) between the HandsFreeLink control unit and the navigation unit. Replace the affected shielded harness.