The Phone Icon In the Navigation Route to Screen Is Grayed-Out

The phone icon in the navigation route to screen is grayed-out

There is no HFL-compatible phone paired to the vehicle. Pair an approved HFL-compatible phone to the vehicle

If the problem dose not go away, see Navigation does not call using the HFL troubleshooting HFL System Troubleshooting

Also check for

The phone must be on the Honda list of approved Bluetooth phones and configured correctly. For a current list of approved phones, go to handsfreelink.com, or call the HFL support desk at 888-528-7876 for further assistance.