Symptom Troubleshooting
Navigation System Symptom Troubleshooting - Picture has lines, rolls, or is blurry
Picture has lines, rolls, or is blurry
NOTE:
- Check the vehicle battery condition first.
- Always compare the screen image to a known-good vehicle. If the screen looks the same, inform the client that it is a characteristic of the system.
- Check the connectors for poor connections or loose terminals.
- Make sure that the latest navigation software is installed.
- Check any official Honda service website for more service information about the navigation system.
- Check the navigation screen settings for brightness, contrast, and black level, and check the color screen for map color and menu color.
- Before troubleshooting, make sure you have the anti-theft code.
- After troubleshooting, enter the anti-theft code.
1. Check for electronic aftermarket accessories (possibly hidden) mounted near the navigation display unit or the audio-navigation unit.
Are there any electronic accessories?
YES -
Disable the accessories, and recheck.�
NO -
Go to step 2.
2. Start up the navigation system (screen).
Is the picture scrolling horizontally (left to right or right to left)?
YES -
Go to step 3.
NO -
Intermittent failure.�
3. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode.
4. Disconnect audio-navigation unit connector G (16P) and the navigation display unit 32P connector.
5. Check for continuity between audio-navigation unit connector G (16P) terminal No. 16 and body ground.
Is there continuity?
YES -
There is a short to body ground in the wire between the audio-navigation unit and the navigation display unit. Replace the affected shielded harness.�
NO -
Go to step 6.
6. Check for continuity between the terminals of audio-navigation unit connector G (16P) according to the table.
Is there continuity between any of the terminals?
YES -
Go to step 7.
NO -
There is a short in the wire(s) between the audio-navigation unit and the navigation display unit. Replace the affected shielded harness.�
7. Check for continuity between audio-navigation unit connector G (16P) terminal No.16 and navigation display unit 28P connector terminal No. 15.
Is there continuity?
YES -
Go to step 8.
NO -
There is an open in the wire(s) between the audio-navigation unit and the navigation display unit. Replace the affected shielded harness.�
8. Substitute a known-good navigation display unit Service and Repair, and recheck.
Is the picture OK?
YES -
Check for loose connections, then replace the original navigation display unit Service and Repair.�
NO -
Check for loose connections, and recheck. If a poor connection or loose terminal is found, replace the shielded harness. If no poor or loose terminals are found, substitute a known-good audio-navigation unit Audio-Navigation Unit Removal/Installation (With Navigation), and recheck. If the symptom/indication goes away, replace the original audio-navigation unit Audio-Navigation Unit Removal/Installation (With Navigation).�