Symptom Troubleshooting

Navigation System Symptom Troubleshooting - System locks up or freezes constantly

System locks up or freezes constantly

NOTE:

- Check the vehicle battery condition first.
- Always check for and resolve all CAN DTCs before troubleshooting the navigation system.
- Verify that the correct audio-navigation unit is installed for this model. Go into the System Diagnostic Mode, and use Version.
- Make sure that the latest navigation software is installed.
- Check any official Honda service website for more service information about the navigation system.
- Before troubleshooting, make sure you have the anti-theft code.
- After troubleshooting, enter the anti-theft code.
- Check the connectors for poor connections or loose terminals.

1. Turn the ignition switch to ON (II), or press the engine start/stop button to select the ON mode.

Does the system reboot, lock up, or freeze?

YES -

Replace the audio-navigation unit Audio-Navigation Unit Removal/Installation (With Navigation).�

NO -

The system is OK at this time. Go into the System Diagnostic Mode, and use the Unit Check diagnostic to check the audio-navigation unit and the navigation display unit status. If any status are NG, replace the affected units.�