Symptom Troubleshooting

Navigation System Symptom Troubleshooting - System locks up or freezes constantly

System locks up or freezes constantly

NOTE:

- Check the vehicle battery condition first Battery Test.
- Always check for and resolve all CAN DTCs before troubleshooting the navigation system.
- Verify that the correct audio-navigation unit is installed for this model. Go into the System Diagnostic Mode, and use Version.
- Make sure that the latest navigation software is installed.
- Check any official Honda service website for more service information about the navigation system.
- Before troubleshooting, make sure you have the anti-theft code.
- After troubleshooting, enter the anti-theft code.
- Check the connectors for poor connections or loose terminals.

1. Turn the ignition switch to ON (II).

Does the system reboot, lock up, or freeze?

YES -

Substitute a known-good audio-navigation unit (including the HDD) Audio-Navigation Unit Removal/Installation, and recheck. If the symptom/indication goes away, replace the audio-navigation unit Audio-Navigation Unit Removal/Installation.�

NO -

The system is OK at this time. Go into the System Diagnostic Mode, and use the Unit Check diagnosis to check the audio-navigation unit and the navigation display unit status. If any status are NG, substitute the affected unit with a known-good unit, and recheck.�