Radio Preset Memory Is Lost (With ELS Audio)

Audio System Symptom Troubleshooting - Radio preset memory is lost

Radio preset memory is lost (with ELS audio)

NOTE: If only XM stations are lost, go to XM radio preset memory is lost troubleshooting; with AcuraLink XM Radio Preset Memory Is Lost (With ELS Audio, With AcuraLink), without AcuraLink XM Radio Preset Memory Is Lost (With ELS Audio, Without AcuraLink).

1. Turn the ignition switch to ON (II).

2. Turn on the audio system, and set each of the radio station preset buttons.

Do each of the buttons set properly?

YES -

Go to step 3.

NO -

Substitute a known-good audio-navigation switch panel Audio-Navigation Switch Panel Removal/Installation, and recheck. If the symptom/indication goes away, replace the original audio-navigation switch panel Audio-Navigation Switch Panel Removal/Installation. If the symptom/indication is still present, replace the audio-navigation unit Audio-Navigation Unit Removal/Installation.�

3. Turn the ignition switch to LOCK (0) for 1 minute, then back to ON (II).

4. Test the preset buttons for proper recall operation.

Do the preset buttons recall the set radio stations?

YES -

System is OK at this time. Check connections at the audio-navigation unit.�

NO -

Substitute a known-good audio-navigation unit (including the HDD) Audio-Navigation Unit Removal/Installation, and recheck. If the symptom/indication goes away, replace the original audio-navigation unit Audio-Navigation Unit Removal/Installation.�