Error Code: XM Antenna or XM Loading Is Displayed (With AcuraLink)

Audio System Symptom Troubleshooting - Error code: XM ANTENNA or XM LOADING is displayed

Error code: XM ANTENNA or XM LOADING is displayed (with AcuraLink)

NOTE:

- Check the vehicle battery condition first Battery Test.
- Check the connectors for poor connection or loose terminals.
- If you replace the AcuraLink control unit (XM receiver), the AcuraLink must be reactivated by Acura Client Services.
- Check for other error codes Audio System Error Codes, and check the XM Antenna Signal Reception Level.

1. Check the connectors at the AcuraLink control unit (XM receiver).

Are the connectors connected?

YES -

Go to step 2.

NO -

Reconnect the connector(s), and recheck. If the error message does not go away, go to step 2.

2. Check the XM antenna 2P connector.

Is the connector connected?

YES -

Go to step 3.

NO -

Reconnect the connector, and recheck. If the error message does not go away, go to step 6.

3. Turn the ignition switch to ON (II).

4. Check for other XM error codes.

Are there other XM error codes displayed?

YES -

Go to Error Codes Audio System Error Codes.

NO -

Go to step 5.

5. Turn the ignition switch to LOCK (0).

6. Substitute a known-good XM antenna Removal and Replacement, and recheck the error code.

Is the error message gone?

YES -

Replace the original XM antenna Removal and Replacement.�

NO -

Go to step 7.

7. Substitute a known-good AcuraLink control unit (XM receiver) AcuraLink Control Unit (XM Receiver) Removal/Installation, and recheck the error code.

Is the error message gone?

YES -

Update the AcuraLink control unit Programming and Relearning. if it does not have the latest software, then recheck. If the software is the latest, substitute a known-good XM antenna lead, and recheck. If the AcuraLink control unit (XM receiver) receives a signal, replace the original XM antenna lead. If the symptom/indication is still present, replace the original AcuraLink control unit (XM receiver) AcuraLink Control Unit (XM Receiver) Removal/Installation.�

NO -

Replace the XM antenna lead.�