Navigation - Display Int. Blank After Start Up

11-010

April 14, 2011

Applies To:
See VEHICLES AFFECTED

Navigation Display Intermittently Remains Blank After Starting

SYMPTOM

The navigation display intermittently remains blank after starting, and none of the navigation buttons work. These symptoms go away if the shift lever is moved to PARK or REVERSE, or if the ignition switch is turned off and on.

PROBABLE CAUSE

The navigation display is faulty.

VEHICLES AFFECTED

2011 TSX L4 with Navigation -
From VIN JH4CU2F6.BC000001 thru JH4CU2F6.BC003168

2011 TSX V6 with Navigation -
From VIN JH4CU4F6.BC000001 thru JH4CU4F6.BC000084

2011 TSX Sport Wagon with Navigation -
From VIN JH4CW2H6.BC000001 thru JH4CW2H6.BC000650

CORRECTIVE ACTION

Replace the navigation display.

PARTS INFORMATION

Navigation Display:
P/N 39810-TL2-A51RM (Sedan L4, V6)
P/N 39810-TL7-A01RM (Sport Wagon)

TOOL INFORMATION

KTC Trim Tool Set: 50JATP2014*, or
Trim Tool: SILTRIMTL10*

*Available through the Acura Tool and Equipment
Program. To order online, go to iN > Service > Quick
Links > Tool and Equipment Program, and then
search by tool number. To order by phone, call.

WARRANTY CLAIM INFORMATION

The normal warranty applies.

Operation Number: 053156

Flat Rate Time: 0.2 hour

Failed Part: P/N 39810-TL2-306

Defect Code: 03214

Symptom Code: 03273

Skill Level: Repair Technician

REPAIR PROCEDURE





NOTE:
SRS components are located in this area. Review the SRS component locations, precautions, and procedures in the service manual before doing repairs or service.

1. Using the trim tool, carefully pry on the top edge of the navigation display visor to detach its clips.

NOTE:
Take care not to scratch the dashboard or display visor.





2. Carefully pull out the navigation display assembly.





3. Disconnect the connectors, and remove the navigation display assembly.





4. Remove the screws from the navigation display unit to detach the display visor.





5. To install, use the screws to attach the new navigation display unit to the display visor.

6. Connect the connectors, then press the navigation display assembly into the dashboard.

NOTE:
A properly installed navigation display assembly will not have a gap between the lower edge of the display visor and the dashboard. If a gap is present, remove the assembly and reinstall it to correct the misalignment.

7. Test the navigation system and display unit to make sure that they are working properly.