Cell Phone - HandsFreeLink(R) Deletes Phone Book Information
12-021May 25, 2012
Applies To:
2011 TSX - ALL
2012 TSX L4 - JH4CU2...CC000001 thru JH4CU2...CC009569
2012 TSX V6 - JH4CU4...CC000001 thru JH4CU4...CC000112
2012 TSX Sport Wagon - JH4CW2...CC000001 thru JH4CW2...CC000769
HFL System Deletes Previously Paired Phone and Imported Phone Book
SYMPTOM
The HandsFreeLink (HFL) system randomly deletes a
phone that's been previously paired, and all imported
phonebook information.
PROBABLE CAUSE
During system shutdown, the HFL software fails to
save the pairing information used to establish the
bluetooth connection.
CORRECTIVE ACTION
Replace the HFL control unit.
PARTS INFORMATION
HFL Control Unit:
2011-12 TSX Base - P/N 39770-TL2-A11
2011-12 TSX Tech - P/N 39770-TL2-A21
WARRANTY CLAIM INFORMATION
The normal warranty applies.
Operation Number: 0521B3
Flat Rate Time: 0.2 hour
Failed Part: 39770-TL2-A11
Defect Code: 03217
Symptom Code: 03220
Skill Level: Repair Technician
REPAIR PROCEDURE
1. Remove the passengers dashboard undercover by gently pulling down the rear edge to detach the clips.
2. Pull the undercover away to release the pins from the holders.
3. Disconnect the footwell light connector.
4. Disconnect the 28P connector from the HFL control unit.
5. Detach the HFL control unit from the passengers dashboard undercover.
6. Attach the new control unit to the passengers dashboard undercover.
7.Plug the connector 28P into the HFL control unit.
8. Reconnect the footwell light connector.
9. Reinstall the passengers dashboard undercover.
Disclaimer