Symptom Troubleshooting

Navigation System Symptom Troubleshooting - GPS icon is white or not shown

GPS icon is white or not shown

NOTE:

- Check the vehicle battery condition first Battery Test.
- With good reception, the icon is normally green.
- Make sure the GPS antenna is plugged in.
- Check for any aftermarket accessories or metallic window tinting that may be interfering with the GPS signal.
- Make sure the vehicle is parked outside, away from buildings.
- Refer to the System Diagnostic Mode, and use GPS Information for real-time satellite reception display.

1. Check for aftermarket metallic window tint on the front window and electronic aftermarket accessories (possibly hidden) mounted near the GPS antenna or the audio-navigation unit.

Is there aftermarket metallic window tint or electronic accessories?

YES -

Remove tint or the accessories, and recheck.�

NO -

Go to step 2.

2. Connect the HDS to the DLC.

3. Turn the ignition switch to ON (II), or press the engine start/stop button to select the ON mode.

4. Check for DTCs with the HDS.

Are there any DTCs present?

YES -

Troubleshoot the DTC, then recheck.�

NO -

Go to step 5.

5. Go into the System Diagnostic Mode, and use the System Links to check the GPS antenna.

Is the GPS Ant icon red?

YES -

Check for a kinked, crushed, or disconnected GPS antenna wire. If icon is still red, replace the GPS antenna Service and Repair.�

NO -

Check that nothing is blocking the GPS antenna located under the package shelf, and recheck. Substitute a known-good GPS antenna Service and Repair, and substitute a known-good GPS antenna Service and Repair, and recheck. If the symptom/indication goes away, replace the original GPS antenna Service and Repair. If the symptom/indication is still present, replace the audio-navigation unit Audio-Navigation Unit Removal/Installation.�