Volume Does Not Change (Without Navigation)

Audio System Symptom Troubleshooting - Volume does not change

Volume does not change (without navigation)

NOTE:

- Check the vehicle battery condition first Battery Test.
- Check the connectors for poor connections or loose terminals.
- Set the fader and balance positions to the center.

1. Turn the ignition switch to ON (II), or press the engine start/stop button to select the ON mode.

2. Turn on the audio unit, and check for sound in each mode (AM/FM, XM, and CD).

Is the sound normal?

YES -

Go to step 3.

NO -

Go to Sound Quality Diagnosis Audio System Sound Quality Diagnosis or No sound is heard from the speaker(s) (display is normal) troubleshooting No Sound Is Heard From The Speaker(s) (Display Is Normal) (Without Navigation).�

3. Operate the volume knob to see if the volume changes.

Does the volume change?

YES -

Operation is normal.�

NO -

Go to step 4.

4. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode.

5. Disconnect audio and HVAC switch panel connector A (20P) and audio unit connector F (12P).

6. Check for continuity between audio and HVAC switch panel connector A (20P) and audio unit connector F (12P) according to the table.













Is there continuity?

YES -

Go to step 7.

NO -

There is an open in the wire(s) between the audio unit and the audio and HVAC switch panel. Replace the affected shielded harness.�

7. Check for continuity between audio and HVAC switch panel connector A (20P) and body ground according to the table.









Is there continuity?

YES -

There is a short to body ground in the wire(s) between the audio unit and the audio and HVAC switch panel. Replace the affected shielded harness.�

NO -

Go to step 8.

8. Check for continuity between the terminals of audio unit connector F (12P) according to the table.









Is there continuity between any of the terminals?

YES -

There is a short in the wires between the audio unit and the audio and HVAC switch panel. Replace the affected shielded harness.�

NO -

Substitute a known-good audio unit Audio Unit Removal/Installation, and recheck. If the symptom/indication goes away, replace the original audio unit Audio Unit Removal/Installation. If the symptom/indication is still present, replace the audio and HVAC switch panel Audio and HVAC Switch Panel Removal/Installation.�