Radio Preset Memory Is Lost (With Navigation)

Audio System Symptom Troubleshooting - Radio preset memory is lost

Radio preset memory is lost (with navigation)

NOTE: If only XM stations are lost, go to XM radio preset memory is lost troubleshooting; with AcuraLink XM Radio Preset Memory Is Lost (USA Models With Navigation), without AcuraLink XM Radio Preset Memory Is Lost (Canada Models With Navigation).

1. Turn the ignition switch to ON (II), or press the engine start/stop button to select the ON mode.

2. Turn on the audio system, and set each of the radio station preset buttons.

Do each of the buttons set properly?

YES -

Go to step 3.

NO -

Substitute a known-good audio-navigation switch panel Audio-Navigation Switch Panel Removal/Installation, and recheck. If the symptom/indication goes away, replace the original audio-navigation switch panel Audio-Navigation Switch Panel Removal/Installation. If the symptom/indication is still present, replace the audio-navigation unit Audio-Navigation Unit Removal/Installation.

3. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode for 1 minute, then back to ON (II), or the ON mode.

4. Test the preset buttons for proper recall operation.

Do the preset buttons recall the set radio stations?

YES -

Intermittent failure, the system is OK at this time. Check connections at the audio-navigation unit and the audio-navigation switch panel.

NO -

Substitute a known-good audio-navigation unit (including the HDD) Audio-Navigation Unit Removal/Installation, and recheck. If the symptom/indication goes away, replace the original audio-navigation unit.