Symptom Troubleshooting

Navigation System Symptom Troubleshooting - System locks up or freezes constantly

System locks up or freezes constantly

NOTE:

- Check the vehicle battery condition first Battery Test.
- Always check for and resolve all CAN DTCs before troubleshooting the navigation system.
- Verify that the correct audio-navigation unit is installed for this model. Go into the System Diagnostic Mode, and use the Version.
- Make sure that the latest navigation software is installed.
- Before troubleshooting, make sure you have the anti-theft code.
- After troubleshooting, enter the anti-theft code.
- Check the connectors for poor connections or loose terminals.
- Check any official Honda service website for more service information about the navigation system.

1. Turn the ignition switch to ON (II).

Does the system reboot, lock up, or freeze?

YES -

Substitute a known-good audio-navigation unit (including the HDD) Audio-Navigation Unit Removal/Installation, and recheck. If the symptom/indication goes away, replace the original audio-navigation unit Audio-Navigation Unit Removal/Installation.

NO -

The system is OK at this time. Go into the System Diagnostic Mode, and use the Unit Check diagnosis to check the audio-navigation unit and the navigation display unit status. If any status are NG, substitute the affected unit with a known-good unit, and recheck.