Symptom Troubleshooting

Audio System Symptom Troubleshooting - Audio disc does not eject

Audio disc does not eject (with ELS audio)

NOTE:

- Check the vehicle battery condition first Battery Test.
- Disc labels should not be used in the audio-navigation unit. They may jam and damage the player mechanism.
- Check the connectors for poor connections or loose terminals.

1. Turn the ignition switch to ON (II).

2. Turn on the audio system.

Does the system turn on?

YES -

Go to step 3.

NO -

Go to Audio unit power switch will not turn on (No information display and no sound) troubleshooting Audio Unit Power Switch Will Not Turn On (No Information Display and No Sound) (With ELS Audio).

3. Check to see if the disc ejects correctly with no binding when you push the EJECT button.

Does the disc eject properly?

YES -

Operation is normal.

NO -

Substitute a known-good audio-navigation unit (including the HDD) Audio-Navigation Unit Removal/Installation, and recheck. If the symptom/indication goes away, replace the original audio-navigation unit Audio-Navigation Unit Removal/Installation.