Error Code: XM NO SIGNAL or XM LOADING Is Displayed (With ELS Audio)
Audio System Symptom Troubleshooting - Error code: XM NO SIGNAL or XM LOADING is displayed
Error code: XM NO SIGNAL or XM LOADING is displayed (with ELS audio)
NOTE:
- Check the vehicle battery condition first Battery Test.
- Check XM radio reception in an open area. Poor reception/interference can be caused by tall buildings, mountains, or high-voltage power lines.
- Check the connectors for poor connection or loose terminals.
1. Park the vehicle outside with a clear view of the southern horizon.
2. Turn the ignition switch to ON (II).
3. Do the XM Self-Diagnosis.
Are there other XM error codes displayed?
YES -
Refer to Solution for troubleshooting.
NO -
Go to step 4.
4. Turn the ignition switch to LOCK (0).
5. Check the XM antenna lead connection at the XM antenna or the AM/FM/XM antenna 2P connector and AcuraLink control unit (XM receiver) connector B (2P) or XM receiver connector B (2P).
Are the connectors connected?
YES -
Go to step 6.
NO -
Reconnect the XM antenna or the AM/FM/XM antenna 2P connector and AcuraLink control unit (XM receiver) or XM receiver connector B (2P), and recheck XM radio operation. If the signal is restored, the system is OK. If the signal is not restored, go to step 6.
6. Substitute a known-good XM antenna Removal and Replacement or AM/FM/XM antenna Diagrams.
Does the XM radio receive a signal?
YES -
Replace the original XM antenna Removal and Replacement or AM/FM/XM antenna Diagrams.
NO -
- With AcuraLink, substitute a known-good XM antenna lead, and recheck. If the AcuraLink control unit (XM receiver) receives a signal, replace the original XM antenna lead. If the AcuraLink control unit (XM receiver) does not receive a signal, replace the AcuraLink control unit (XM receiver); Sedan, Sport Wagon.
- Without AcuraLink, substitute a known-good XM antenna lead, and recheck. If the XM receiver receives signal, replace the original XM antenna lead. If the XM receiver does not receive signal, replace the XM receiver.