Error Code: XM No SIGNAL Or XM LOADING Is Displayed (Without Navigation)

Audio System Symptom Troubleshooting - Error code: XM NO SIGNAL or XM LOADING is displayed

Error code: XM NO SIGNAL or XM LOADING is displayed (without navigation)

NOTE:

- Check the vehicle battery condition first Battery Test.
- Check XM radio reception in an open area. Poor reception/interference can be caused by tall buildings, mountains, or high-voltage power lines.

1. Park the vehicle outside with a clear view of the southern horizon.

2. Turn the ignition switch to ON (II), or press the engine start/stop button to select the ON mode.

3. Do the XM Self-Diagnosis.

Are there XM error codes displayed?

YES -

Refer to Solution for troubleshooting.

NO -

Go to step 4.

4. Turn on the audio unit, and press the XM button to select the XM radio.

Does the XM radio receive a signal?

YES -

Reception interference operation is normal.

NO -

Go to step 5.

5. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode.

6. Check the AM/FM/XM antenna 2P connector and XM receiver connector B (2P).

Are the connectors connected?

YES -

Go to step 7.

NO -

Reconnect the AM/FM/XM antenna 2P connector and XM receiver connector B (2P), and recheck the XM radio operation. If the signal is restored, the system is OK. If the signal is not restored, go to step 7.

7. Substitute a known-good AM/FM/XM antenna [1][2]Antenna, Radio.

Does the XM radio receive a signal?

YES -

Replace the original AM/FM/XM antenna [1][2]Antenna, Radio.

NO -

Substitute a known-good XM antenna lead, and recheck. If the XM receiver receives signal, replace the original XM antenna lead. If the XM receiver does not receive a signal, replace the XM receiver XM Receiver Removal / Installation (Without AcuraLink).