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Recall - Front Doors May Not Latch Properly

12-023

July 20, 2012

Applies To:
2013 ILX - Check the iN VIN status for eligibility
*2013 ILX Hybrid - Check the iN VIN status for eligibility*

Safety Recall: Front Door Latch Does Not Lock
(Supersedes 12-023, dated July 19, 2012, to revise the information marked by the black bars and asterisks)

*REVISION SUMMARY
In Applies to, 2013 ILX Hybrid models were added.*

BACKGROUND

In rare instances, simultaneous operation of the
driver's or passenger's inner door handle and lock knob
may cause the inner door handle release cable to
become partially disengaged. When this occurs, the
door may not latch when closed and/or the door may
latch and close, but then open when the door locks are
operated. These conditions can lead to the door
unexpectedly opening while the vehicle is in motion.

If a client is concerned about this issue before the
vehicle is repaired, they can check the door is latched
by doing the following every time the driver's or the
front passenger's door is opened and closed:

^ Cycle the locks to the lock position after the doors
are all closed.

^ Confirm the doors have remained securely closed by
pushing against the door while the lock knob for the
driver's and the front passenger's door is in the
locked position.

^ Once the door is confirmed as being closed, the door
latch won't release until the inner or outer door
handle is pulled (the door must be unlocked to open
from the outer handle).

NOTE:
This problem applies to the driver's and front passenger's door only. The rear doors are OK.

CLIENT NOTIFICATION

Owners of affected vehicles will receive a notification of
this campaign in August 2012.

Do an iN VIN status inquiry to make sure the vehicle
is shown as eligible.

Some vehicles affected by this campaign may be in
your used vehicle inventory. These vehicles must be
repaired before they are sold.

Should a dealership sell an unrepaired vehicle that
subsequently causes an injury or damage because of
the recalled item, the dealership will be solely
responsible to the damaged party, and will be required
to defend and indemnify American Honda for any
resulting claims. To see if a vehicle in inventory is
affected by this campaign, do a VIN status inquiry
before selling it.

CORRECTIVE ACTION

Replace both the drivers and the front passengers door latches.

PARTS INFORMATION

Door Latch Kit: P/N 06720-T0A-305
(Each kit repairs both the drivers and front
passengers side doors.)





WARRANTY CLAIM INFORMATION

Failed Part: P/N 72110-T0A-A11

Defect Code: 5ND00

Symptom Code: S4600

Skill Level: Repair Technician

REPAIR PROCEDURE

Drivers side is shown, passengers side is similar.

NOTE:
This procedure is an outline form that you can also use as a checklist for the repair. If you need more details on the procedures listed below, view them online:

^ Front Door Outer Handle Removal and Installation

^ Front Door Panel Removal and Installation

1. Remove the front door lock cylinder.

2. Remove the front door panel.

3. Remove the front door plastic cover as needed.





4. Remove enough of the glass run channel from the front door center lower channel so that you can remove the lower channel.





5. Remove the front door latch.

^ Remove the three TORX bolts, and disconnect the connector.

^ Lower the door latch to slide it off the outer handle rod, and remove it.





NOTE:
^ You do not need to replace the rod fastener because the handle rod is not removed.

^ Take care not to bend the inner handle cable and the latch cable.





6. Replace the front door latch.

^ Open the latch protector cover.





^ Disconnect the inner handle cable and the latch cable from the front door latch.

^ Install the new door latch, and connect the inner handle cable and the latch cable.

^ Close the latch protector cover.

7. Reinstall the door latch making sure the outer handle rod is attached, and torque the TORX bolts to 5.4 N.m (4 lb-ft). Reconnect the connector.

NOTE:
Take care not to bend the inner handle cable and the latch cable.

8. Install the center lower channel, and torque the bolt to 7.4 N.m (5.4 lb-ft).

9. Reinstall the plastic cover.

10. Reinstall the front door panel.

11. Reinstall the front door lock cylinder, and torque the bolt to 9.4 N.m (6.9 lb-ft). Using the key, make sure you can lock and unlock the door.

NOTE:
If the door lock cylinder doesn't go in properly or you cant lock or unlock the door with the key, refer to Service News article titled Door Won't Lock or Unlock with the key.

12. Repeat steps 2 thru 10 for the front passengers door.





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