Operation CHARM: Car repair manuals for everyone.

Damage Codes

To request reimbursement for a completed repair:


GK 12 Perform campaign for vehicles up to VIN: GN091249
(Kit 034 198 998A or 034 198 998B)

GK 13 Perform campaign and reseal injector inserts for vehicles

up to VIN: GN091249 (Kit 034 198 998A or 034 198 998B)

GK 14 Perform campaign for vehicles as of VIN: GN091250

(Kit 034 198 998)

GK 15 Perform campaign and reseal injector inserts for vehicles
as of VIN: GN091250 (Kit 034 198 998)


NOTE: The system automatically supplies all part numbers, including price and labor operations applicable to the individual reimbursement code.


To update a record for a vehicle with no repair performed but relevant information available:


GK 20 Customer Refused Repairs

GK30 Total Loss

GK40 Vehicle Stolen

GK50 Vehicle Left Continental U.S.

GK 60 Customer Moved - No Forwarding Address

GK 70 Vehicle Sold - New Owner Unknown