Campaign - Driver Side Catalytic Converter Change: Overview
RevisedCode: KL
April 1998
Subject:
1993/94 Model Audi 90 Vehicles
Replacement Driver Side Catalytic Converter
Dear Audi Dealer:
This is to inform you of the initiation of a service action involving 1993 and 1994 model front-wheel-drive Audi 90 vehicles equipped with an automatic transmission.
Description of Condition
Audi has found that the container holding the left side catalyst of affected vehicles may have been manufactured with variances in tolerance which could allow the substrate to come loose. Loose substrates tend to generate a loud "rattling" noise which may be audible inside the vehicle.
Vehicle Identification Number Ranges
WAU*_ _8C _P_000001 - WAU* _ _8C _P_184491
* B or D in the 4th position
Please note that the above VINs represent the lowest and highest serial numbers of affected vehicles. Use of the V-Crest campaign inquiry system will allow you to determine whether or not a particular vehicle, within the above VIN range, may require the corrective work.
Note:
Audi of America, Inc. will not reimburse under this action any duplicate repair work or repair outside the VIN range.
Remedy
Replace, free of charge, any driver side catalytic converter which is reported by the owner and verified by you as "rattling".
Owner Information
Audi of America, Inc. notified, via first class mail, all known owners of affected vehicles located in the state of California in November, 1997. We will notify, via first class mail, all known owners of affected vehicles located in the remaining 49 states on or about April 27, 1998. A copy of the letter is included with this circular.
Important:
Please Provide A Copy To All Personnel With Recall-Related Responsibilities!
Parts Information
The part number for the replacement catalyst is 8A0 253 057BX. Additional parts required for the replacement of a catalyst are:
Quantity Description Part Number
1 Seal 8A0 253 137
3 Nut N 902 002 01
3 Nut N 905 872 01
1 Nut N 902 264 03
Please ensure that at least one replacement catalyst is in your parts inventory so that this service, if necessary, can be performed without delay.
Work Procedure
Verification of owner complaint of rattling" within the Exhaust System:
^ Check V-Crest system if vehicle is affected by this service action code KL
^ Road test vehicle - preferably with the customer - to determine the source and type of noise
^ If the "rattling" noise originates from a loose substrate in the catalyst, proceed as follows:
- Remove left side catalytic converter
- Install new catalytic converter, part number 8A0 253 057 BX using the following new parts:
Quantity Description Part Number
1 Seal 8A0 253 137
3 Nut N 902 002 01
3 Nut N 905 872 01
1 Nut N 902 264 03
- Start vehicle, check for any exhaust leaks
^ DO NOT REPLACE CATALYSTS WHICH DO NOT "RATTLE"
Parts Return
Each replaced catalyst must be properly tagged and returned to your facing parts depot.
Reimbursement
Only claims for a catalyst replacement with a V-Crest open KL code and a "rattling" condition will be reimbursed. Claims should be entered as shown.
If a status below is known to you, please update the system accordingly using the applicable code:
KL 20 Customer Refused Repairs
KL 30 Vehicle Total Loss
KL 40 Vehicle Stolen
KL 50 Vehicle Left Continental US
KL 60 Customer Moved - No Forwarding Address
KL 70 Vehicle Sold - New Owner Unknown
Supplemental Accounting
If, in an isolated instance, additional parts and labor are required, please request reimbursement through the Supplemental Data Entry program using code KLAB.
Dealer Obligation
Dealers are required to service affected vehicles in accordance with this action regardless of mileage, age of vehicle, or selling dealer. It is also each dealer's responsibility to make an accurate diagnosis in accordance with the instructions in this circular.
Service Help
If you have any questions regarding this or any other service action or recall, please contact me at (248) 340-4850
or
Gerald Lasky (248) 340-4734
John von Hollen (248) 340-4858
Sheila Gailliard (248) 340-4855
Dealer Personnel Information
PLEASE INFORM AND/OR PROVIDE A COPY OF THIS COMMUNICATION TO EVERY PERSON IN YOUR DEALERSHIP WHO HAS CAMPAIGN-RELATED RESPONSIBILITIES, INCLUDING ACCOUNTING PERSONNEL.
Thank you for your cooperation.