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New Warranty - Policies, Procedures Manual

Number: A-94-11

Date: 06/20/94

Subject:
NEW WARRANTY POLICIES & PROCEDURES MANUAL JANUARY, 1994 EDITION

Recently, every authorized Audi dealer was sent two copies of the new Warranty Policies & Procedures Manual (January, 1994 edition), free of charge. The copies were sent to the Dealer Principal and to the Service Manager. This edition contains several updates and includes all warranty policies and procedures added or changed since the previous publication. A revised index has also been included for ease of information retrieval.

Topics in this new manual include:

^ 1994 New Vehicle Limited Warranty
^ 1994 Federal and California Emission Warranties
^ Spare Parts and Accessories Warranty
^ Lifetime Warranty for Mufflers, Shocks, Struts, & Strut Inserts
^ Canadian Warranty at a Glance
^ Claim Submission Time Requirements
^ Electronic Warranty Parts Tag Procedures

Additional copies of this manual may be ordered from our literature supply warehouse under

Literature # W42-001-481-1.