Ignition/Trunk Lock Cylinder - Replacement

Group: 57

Number: 96-01

Date: Jan. 19, 1996

Subject:
Ignition/Trunk Lock Cylinder, Replacement

Model(s):
A4 1996

Condition

Ignition lock or trunk lock cylinder requires replacement.

Service

If a vehicle requires an ignition lock cylinder or trunk lock cylinder replacement, a two step process is necessary.

Step 1.

- Order (from your Parts Depot) a loaner lock cylinder which does not match the current key combination of the vehicle. The customer will (temporarily) have two keys.





For use when procedure applies to vehicles within warranty.

- Submit warranty claim for parts and labor for installing (temporary loaner) lock cylinder.

Note:
The (temporary loaner) lock cylinder should be claimed under warranty only ONE TIME. Retain the (temporary loaner) lock cylinder and key for future use.

Future warranty claims for repairs requiring the installation of this (temporary loaner) lock cylinder should be submitted for labor only.

Step 2.

- At the same time you must order via RED ORDER (through your Parts Depot) a lock cylinder (special Part Number starting with 107.XXX) for which you must provide the key code or the VIN.

This lock cylinder will be re-coded to the original key code and will arrive at your dealership in approximately 3 to 4 weeks.

- When the (new) matched lock cylinder is installed, submit a second warranty claim (if vehicle is in warranty) for parts and labor.