Cellular Phone - Technical Support Helpline
Group: 91Number: 01-05
Date: Apr. 24, 2001
Subject:
Autocraft Electronics Technical Support Helpline
Model(s):
All with Factory Telephone
Service
Autocraft Electronics provides a Technical Support Helpline to assist dealer technicians with repairs and/or replacements of Audi cellular telephones. Autocraft Electronics offers an in-warranty Advance Exchange Program, which allows the dealer to receive a replacement unit before returning the core.
The toll-free telephone number for the Technical Support Helpline is 800-214-4162. The fax number is 972-466-6340.
Please have the following information available when calling Autocraft Electronics:
^ Dealer name
^ Dealer telephone number
^ Dealer street address (no P.O. Boxes)
^ Technician name
^ Customer name
^ Repair Order No.
^ Vehicle model
^ Vehicle model year
^ VIN
^ Mileage
^ Delivery date
^ Customer complaint
The address is:
Autocraft Electronics
1612 Hutton Drive, Suite 120
Carrollton, TX 75006