Shock Absorbers, Noises

Shock absorbers, noises
Shock absorbers are frequently replaced due to rattling noises. Examinations of test conditions and on vehicles have revealed that 70% of the shock absorbers at blame did not have any problems and that replacement was therefore not justified.
Proceed as follows for complaints involving rattling or cracking noises:
^ Determine where, when and how noises develop during a road test with the customer - if possible road test vehicle on a dry, uneven driving surface.

Note: It is only in the rarest of cases that the shock absorber is at fault for the noises.