Instruments - MMI Mount Noisy/Stuck
91 08 562019210/1
November 5, 2008
Affected Vehicles
91 MMI display mounting is noisy, stuck or does not run smoothly
Condition
Customer may report that the mounting mechanism of the MMI display is either:
- not running smoothly,
- noisy or rattling, or
- stuck and does not move at all.
Technical Background
The MMI display mounting does not function like a front loading CD player:
The MMI display mounting cannot be pushed in by hand. The appropriate MMI display button has to be used instead.
If there is no entry related to the display mounting in the data memory of Electrical System Module 2 (J520), then the MMI display mounting was damaged due to external forces.
Production Solution
Introduction of misuse protection of the MMI display mounting.
Service
1. Replace the MMI display mounting.
2. Please inform the customer that, in contrast with a front loading CD player, the MMI display mounting cannot be pushed in by hand. The appropriate MMI display button has to be used instead.
Warranty
This damage is due to outside influence and is not covered by any Audi warranty.
Additional Information
All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service manuals for the latest information.