Engine - Oil Quality Standard VW 502 00
17 08 242010046/4
November 21, 2008. Supersedes Technical Service Bulletin Group 17 number 07-02 dated April 16, 2007 for reasons listed below.
Vehicle Information
17 Engine oil, oil quality standard
Condition
From model year 2005, all Audi engines must always use engine oil that expressly conforms to Audi Oil Quality Standard VW 502 00 (with viscosities of SAE 5W-40, 5W-30, 0W-40).
Technical Background
Not applicable.
Production Solution
Not applicable.
Service
WARNING:
Failure to use engine oil for your engine that expressly conforms to Audi Oil Quality Standard VW 502 00 can cause engine failure on the highway that can cause a crash and serious personal injury.
The oil must first conform to Audi Oil Quality Standard VW 502 00 in order to keep the vehicle's engine running smoothly and help prevent the formation of harmful sludge and deposits that can lead to expensive repairs. At the time of this printing, synthetic engine oils are the only ones Audi is aware of that meet the exacting Audi Oil Quality Standard.
Engine, oil servicing
All scheduled Audi Maintenance services must always use engine oil that conforms to Audi Oil Quality Standard VW 502 00. No other engine oils may be used.
All topping off of engine oil between services must always use engine oil that conforms to the same Audi Oil Quality Standard VW 502 00.
Engine, oil topping off
It is recommended that the customer always carry a spare quart/liter of oil which meets Audi Oil Quality Standard VW 502 00 in case the engine oil level needs topping off while on the road. The spare quart/liter of oil should be stored in its original container, securely closed in the luggage compartment. Make sure the container is securely stowed.
Engine damage caused by using the wrong engine oil will not be covered by the applicable Vehicle Warranties.
Warranty
For a list of engine oils available in North America that conform to Audi Oil Quality Standard VW 502 00, refer to the Repair Manual.
In the event that a customer needs to adjust the oil level between service intervals and cannot locate an engine oil that conforms to Audi Oil Quality Standard VW 502 00, advise the customer of the following (as stated in the Owners Manual):
Only if the level of the oil is at or below the minimum mark on the oil dipstick, and no engine oil that expressly conforms to Audi Oil Quality Standard VW 502 00 specification is available, may you top off with a high quality engine oil, preferably synthetic, that meets ACEA A3, ACEA A5 or ACEA B5, API SL or ILSAC GF-3 specifications.
Even then, only use viscosity grades SAE 5W-40, SAE 5W-30, or SAE 0W-40. However, during the entire time between oil change intervals, never top off with more than a total of 0.5 Qt./liter engine oil that does not conform to Audi Oil Quality Standard VW 502 00.
Tip:
Refer to the list in the appropriate section of the Repair Manual for engine oils which meet the Audi Oil Quality Standard VW 502 00.
Warranty
Warranty claims must always be filed using oil part number ZVW 352 540S, regardless of the brand of synthetic oil actually used for the repair on the vehicle.
Required Parts and Tools
Description Part No:
Oil ZVW 352 540S
All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service manuals for the latest information.