Body - Front/Rear Door Windows Noisy When Operated
64 Door window is noisy during operation64 10 02
2014250/5
May 6, 2010
Supersedes Technical Service Bulletin Group 64 number 08-09 dated December 2, 2008 for reasons listed below.
Affected Vehicles
Condition
Various noises can be heard during window operation, particularly with the window moving up. The noise appears to originate from the window regulator.
Technical Background
During window operation, the damper/spring assembly on the gear housing of the window regulator moves within its mounting, creating noises.
Production Solution
Continuous improvements at the supplier.
Service
1. Remove the door panel of the affected side.
2. Close the window.
3. Check the condition of the damper/spring assembly. If the damper is broken (Figure 1), the window regulator will need to be replaced.
4. If the damper is not broken, lubricate the damper elements (Figure 2) with lubricant part number G 052 172 A1. The window regulator does not need to be removed for this operation.
5. Open and close the window a few times.
6. Reinstall the door panel.
Warranty
Required Parts and Tools
Additional Information
All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service manuals for the latest information.