Audio System - Radio Inoperative in Satellite Mode

Radio is Inoperative in Satellite Mode, Vehicles equipped with J533 (Gateway)





91 06 35 Dec. 12, 2006, 2011913/1

Condition
The Radio functions in AM and FM Mode but is inoperable or has reduced Functionality in Satellite Mode. No Satellite Tuner related Fault Codes may be stored in the Radio (Addressword 56) or any Fault Codes in the Satellite Tuner (Addressword 0F). If Fault Codes are stored, determine the cause via Guided Fault Finding before proceeding.

The Customer may experience one of the following Situations:
- No Sound audible in Satellite Mode without active MUTE Symbol. Stations and current Song Information are displayed.
- Radio display always shows LINKING or UPDATING and vehicle is positioned with a clear view of sky.

Technical Background
Not Applicable

Production Solution
Not Applicable

Service
1. Verify in ETKA, ElsaWeb, Technical Bulletin 2011760 or the Satellite Tuner Matrix in AccessAudi that correct Satellite Tuner is installed.
2. If there is no Sound audible in Satellite Mode and MUTE is off, while Station Name, current Title and Song are displayed (also after changing station), replace the Satellite Tuner.
3. If the Display shows LINKING or UPDATING permanently proceed as follows:
- Verify the active Service Status in Measurement Value Block 6 (for Sirius) or 7 (XM) of the Satellite Tuner (Address word 0F). The Service Status must be personalized (yes), subscribed (yes) and activated (yes) for Sirius or bounded (yes) and subscribed (yes) for XM.
- Interrogate the current Signal Status in Measurement Value Block 5 of the Satellite Tuner. Position 1 should be 3-4 (good -best signal quality). If it is 0-1 (no -weak signal quality), move the vehicle to another location.
- Interrogate Measurement Value Block 8 of the Satellite Tuner to determine the Status of the Tuner and the Connection to the Roof Antenna.

If the SAT Antenna signal is indicated as ok and/or the Operation as normal, replace the Satellite Tuner. If the Sat Antenna is indicated as disconnected or not ok, verify good antenna wire connection at Satellite Tuner and Roof Antenna respectively.

If necessary, test for antenna wiring harness damage by running an overlay harness (part number 000 098 653) between Roof Antenna and Satellite Tuner. Install overlay harness, if reception improves. If malfunction persist, replace the Roof Antenna.





Warranty





Required Parts and Tools

Additional Information
Refer to the following Technical Service Bulletins for further information:
- 2011760 - TPMS Warning Light On and/or No Satellite Radio (R146) with Audi Navigation Plus
- 2011500 -Satellite Radio (SDARS) Error Messages and Satellite Drop Out Diagnosis
- 2012017 - Satellite Radio (R146) Activation Information
- 2013109 - Satellite Radio - only one station is displayed and playing with activated tuner More information on Satellite Tuners can be found in the following resources:
- ElsaWeb >> ServiceNet >> Additional Information >> Accessory Parts Installation Instructions
- Satellite Tuner Matrix in Access Audi

All part and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Dept. and service manuals for the latest information.