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Interior/Electrical - Power Window Switch Sticks/Jammed

64 Power window switch is sticking

64 10 07

2014872/5

June 14, 2010

Supersedes Technical Service Bulletin Group 64 number 08-10 dated December 2, 2008 for reasons listed below.





Affected Vehicles





Condition

The master power window switch on the driver's side jams or is inoperative.

The passenger window and the rear windows cannot be operated from the driver's side.

The window can be opened/closed with the individual switches.

Technical Background

Too tight tolerances between the power window switch and the switch trim can sporadically lead to the binding or the failure of the switch.

Production Solution

Audi A6 (4F):

^ Optimized switch trim.

^ Improved soldering process at the supplier.

^ Constructive change of the set of 4 switches.

Audi A3 (8PA):

^ Optimized tools for the switch trim.

^ Improved soldering process and change of the packaging at the supplier.

Constructive change of the set of 4 switches.

Service

Replace the switch trim and replace the master power window switch (driver's side).





Warranty

Required Parts and Tools

The Parts Department only supplies improved parts.





Additional Information

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service manuals for the latest information.