Body - Exterior Trunk Handle Is Inoperative
57 Exterior trunk handle inoperative57 11 51
2025031/2
August 15, 2011.
Supersedes Technical Service Bulletin Group 57 number 11 - 39 dated January 6, 2011 for reasons listed below.
Affected Vehicles
Condition
^ The soft touch button on the trunk lid is inoperative.
^ Operation of the trunk using the interior switch, Audi Advanced Key (if equipped), and the remote trunk button are correct.
Only vehicles equipped with 2G MMI, 3G MMI or 3G MMI + are affected.
Technical Background
The soft touch operation is disabled in the MMI.
Production Solution
Not applicable.
Service
Adjust the MMI settings according to customer preference.
2G MMI:
1. Select Car Menu >> Central Locking.
2. Change the Trunk Lid option according to customer preference.
a. ON: Trunk lid does not unlock with unlock buttons. Trunk lid soft touch button is disabled.
b. OFF: Trunk lid unlocks with unlock buttons. Trunk lid soft touch button is enabled.
3G MMI:
1. Select Car Menu >> Central Locking.
2. Change the Trunk Lock option according to customer preference.
a. ON: Trunk lid does not unlock with unlock buttons. Trunk lid soft touch button is disabled.
b. OFF: Trunk lid unlocks with unlock buttons. Trunk lid soft touch button is enabled.
3G MMI +:
1. Select Car Menu >> Central Locking.
2. Change the Trunk Lock option according to customer preference.
a. ON: Trunk lid does not unlock with unlock buttons. Trunk lid soft touch button is disabled.
b. OFF: Trunk lid unlocks with unlock buttons. Trunk lid soft touch button is enabled.
Warranty
This TSB is informational only and not applicable to any Audi warranty.
Additional Information
All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service manuals for the latest information.