Navigation System - Various Malfunctions
91 08 1102016330/2
November 11, 2008.
Supersedes Technical Service Bulletin Group 91 number 07-48 dated October 16, 2007 for reasons listed below.
Affected Vehicles
91 Navigation MMI High: various malfunctions
Condition
Only MMI High navigation with hardware version HW49 (PR code 7Q2) may be affected. The following conditions may be present:
- MMI message Please check Navigation DVD even with a known good Navigation DVD.
- MMI message Navigation being initialized is displayed permanently.
- Navigation DVD is automatically ejected.
- Permanent fault entry DVD reading error or Drive initialization error is stored.
Technical Background
Possible misalignment of the navigation drive. Only navigation drive of hardware version HW49 may be affected.
Production Solution
Improved hardware from Version H50.
Service
1. Check the Navigation DVD for dirt and scratches. If possible, insert the DVD in another vehicle's navigation drive.
2. If the DVD is OK and the symptoms remain, check the hardware version of the navigation system (Figure 1). The hardware version can also be determined via the VAS tester.
3. If the complaint is permanently present irrespective of the Navigation DVD used, replace the navigation control unit with hardware version H50 or higher.
Warranty
Required Parts and Tools
Order the navigation control unit according to ETKA.
Additional Information
All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service manuals for the latest information.