Service

Service
Verify that the software version of the CD changer (Address word 0E - Media player position 1) is 0270 and update accordingly. No action is necessary if the software version is 0350.

If one of the described conditions is already present:

- If the CD is just skipping
a. Verify that DTC 02095/000 (component protection active) and/or DTC 02084/005 (component protection - no basic settings/adaptation) are stored in the CD changer (Address word 0E - Media player position 1).
b. Verify that the CD changer Software version is 0270.
- If this is the case, perform the procedure outlined in section Software update procedure below.
- If software level is higher than 0350, no update is necessary. See Warranty table.

- In the more severe cases
a. Loop the optical bus of the CD changer.
b. Verify the return of normal MMI operation.
- If confirmed, reconnect the CD changer in the optical loop, and perform the procedure outlined in section Software update procedure below.
- If the update can't be performed, replace the CD changer.

Software update procedure
1. Eject inserted CDs, if applicable, and load the Update CD in the first slot of the CD changer.
2. Press and hold the MMI Control Head buttons Setup and Return simultaneously until the following screen appears:





3 Press the lower right soft key of the MMI Control Head to enter the SW Update menu.
4 Use the central control knob of the MMI Control Head to select CD-ROM and then Standard.








5 Scroll down the component list with the central control knob and select Start download.





6 After selecting OK to run the update, you will see the following screen.
The update of the CD changer lasts approximately 20 minutes. During this update time, don't operate anything in the vehicle, even the door handles.





7 After the update the CD changer initializes and the following screen shows the successful update of the component, select Restart MMI.





8 - Eject the Update CD and reinsert removed CDs, if applicable.
9 - Connect the VAS Tester to the vehicle and erase sporadic fault codes in all control units.
10 - Perform the required SVM Update, using action code:
- MP3H350 for MMI high equipped vehicles.
- MP3B350 for MMI basic equipped vehicles (monochrome MMI display).
For further SVM update instructions and troubleshooting, please refer to the SVM Operating Manual.