Brakes - Squealing/Squeaking/Groaning Noises
00 07 192015476/2
October 10, 2007
Supersedes Technical Service Bulletin Group 00 number 07-13 dated June 22, 2007 to change applicable models.
Vehicle Information
Brakes are noisy
Condition
Complaints of brake noise: squealing, squeaking, groaning. This condition does not affect brake performance.
Technical Background
Production Solution
Not applicable.
Service
Audi of America is requesting your cooperation in supplying us with technical information regarding brake noise concerns.
Audi of America is requesting that the following procedure be followed:
1. Verify customer concern.
2. Create a ticket using the Technical Assistance Center system in ElsaWeb.
3. In the Concern Type field, select: Body/Chassis & Supplemental Restraints for proper routing to our TAC Consultants.
4. Describe the customer concern with as much detail as possible, and fill in all required fields.
5. Activate the TAC ticket promptly by calling the TAC for further instruction before making repairs.
6. The Repair Authorization and procedure will be communicated via the TAC-dedicated consultant. This will ensure that the correct information is gathered so that any issues found can be properly repaired and improved in production. Technical Assistance Center Tickets are usually responded to within a very short time. However, should our response time exceed 60 minutes from the point of activation, you may proceed with the repair.
Through our combined efforts and cooperation, we will be able to raise the level of Audi quality and overall customer satisfaction.
Warranty
This TSB is informational only and not applicable to any Audi warranty.
Additional Information
All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service manuals for the latest information.