Electrical - Stiff Steering/Can't Open Glove Box
97 Power Steering Handles Stiffer Than Normal After Start, Glove Compartment Will Not Open97 09 01
2020254/1
April 1, 2009
Vehicle Information
Condition
The customer may report that after engine start the steering is stiffer than it used to be and/or that the glove compartment cannot be opened. This condition is also present in the next driving cycle.
Technical Background
Not applicable.
Production Solution
Improved parts.
Service
1. Vehicle Electrical System 2 may experience issues with reading data from its EEPROM. Verify with the VAS Scantool if one or more of the following conditions apply:
- The Identification of the 4F - Vehicle Electrical System 2 is ???-?????.??.??????????.
- DTC 02084 (Component protection active) is stored in the memory of 4F - Vehicle Electrical System 2.
- The condition can temporarily be resolved with a power supply reset (terminal 30) of 4F - Vehicle Electrical System 2.
2. If one or more of the conditions apply, replace the 4F - Vehicle Electrical System 2 control module.
Warranty
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty.
Additional Information
All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service manuals for the latest information.