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Audio System - Unable To Retrieve Radio Codes

91 Radio Generation 2+: Cannot retrieve radio code from FAZIT database

91 09 79

2020914/2

November 18, 2009. Supersedes Technical Service Bulletin Group 91 number 09-47 dated July 16, 2009 for reasons listed below.





Affected Vehicles





Condition

The radio code for Generation 2+ radios (Chorus, Concert, Symphony) cannot be retrieved from the FAZIT database.

Technical Background

The serial number was incorrectly entered.

Production Solution

Not applicable.

Service

When entering the serial number to obtain the radio code, please be sure that the seventh digit is a letter, not a number.

Example: AUZ1Z418535592 is incorrect. The seventh digit (bolded) is the number "1" when it should be the upper case letter "I" as in the word Iowa (not "L" as in Louisiana).

Warranty

This TSB is informational only and not applicable to any Audi warranty.

Additional Information

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service manuals for the latest information.