Cell Phone - LG VX8700 Will Drop Bluetooth(R) Connection
91 Bluetooth Phone preparation: LG VX8700 drops Bluetooth connection91 10 45
2019227/2
August 12, 2010
Supersedes Technical Service Bulletin Group 91 number 08-61 dated November 7, 2008 for reasons listed below.
Affected Vehicles
CONDITION
Customer may report that a LG cell phone VX8700 (Verizon) drops the Bluetooth connection.
TECHNICAL BACKGROUND
Even though the VX8700 is on the Audi compatibility list, Audi verified that the phone ceases to operate according to the manufacturer's specifications due to wear.
In general, flip and fold phones are rather prone to early deterioration depending on use. This may affect the Bluetooth connection to the vehicle.
PRODUCTION SOLUTION
Not applicable.
SERVICE
To gain the confidence of our customer in the vehicle, we recommend the following:
1. Verify that another phone (if available), which is on the Audi compatibility list, functions properly in the vehicle. The compatibility list can be found on www.audiusa.comlbluetooth.
2. Verify that the customer phone (if available) has the same issue in another Audi vehicle.
3. Inform the customer about the known issue and recommend use of a different phone.
WARRANTY
This TSB is informational only and not applicable to any Audi warranty.
ADDITIONAL INFORMATION
All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service manuals for the latest information.