Instruments - MMI(R) Buttons Sticking
91 Multimedia Control Head E380 Button Sticking, Obvious Outside Influence91 09 29
2020321/1
April 14, 2009
Vehicle Information
Condition
The customer may report that buttons of Multimedia Control Head E380 are sticking. In addition, the MMI system may be inoperative due to the damage to the multimedia control head.
Technical Background
Spilled fluids or food crumbs are usually the cause of sticking E380 buttons. Fluid residues on the control head or around buttons, the volume knob or the main knob are another indication of this kind of outside influence.
Production Solution
Not applicable.
Service
Replace Multimedia Control Head E380.
Warranty
This damage is due to outside influence and is not covered by any Audi warranty.
Additional Information
All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service manuals for the latest information.