A/T - Shift Quality Complaints, 0BK And 0B6 Automatic Gearboxes

37 Shift Quality Complaints, 0BK and 0B6 automatic gearboxes

37 12 45

2025272/3

April 13, 2012.

Supersedes Technical Service Bulletin Group 37 number 12 - 44 dated April 13, 2012 for reasons listed below.





Affected Vehicles





Condition
Customer may report:

^ Vehicle shudders briefly before a stop.

^ Harsh up shift at low to medium throttle.

^ Harsh downshift when coming to a stop.

^ Slight hesitation from a stop.

Technical Background

Production Solution

Optimized transmission control unit software for improved shift quality.

Service

Try to reproduce the customer complaint so that it can be clearly assigned to this TSB. If this TSB applies, follow the steps below.





1. Per SVM software chart above, check whether the vehicle requires a software update. If the transmission control unit is below the listed new version, update the transmission control unit (J217) via SVM.

2. Follow all instructions in the attached TSB 2011732 00 Software Version Management (SVM), operating instructions.

3. Test drive the vehicle until the customers concern is no longer present.

4. If the customers concern is still present, complete the GFF adaptation drive procedure and evaluate the shift quality of the gearbox.




Warranty

Additional Information

The following Technical Service Bulletin will be necessary to complete this procedure:

^ TSB 2011732 00 Software Version Management (SVM), operating instructions.

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service manuals for the latest information.

Attachment
































^ TSB 2011732 00 Software Version Management (SVM), operating instructions.