A/T Controls - Driveability/Shudder/Engagement/Shifting
37 Shift quality and operational concerns37 13 98
2025754/3
March 14, 2013
Supersedes Technical Service Bulletin Group 37 number 12-34 dated January 12, 2012 for reasons listed below.
Vehicle Information
Condition
Customer reports any of the following conditions:
^ The vehicle pulls away with a jerk and slightly increased engine speed. There are no fault entries in the transmission control module. The vehicle hardly tends to creep in driving mode D and R. When pulling away, a jerk can be felt. The gear changes are uncomfortable.
^ Shifting concerns while cruising or kick down.
^ Shuddering or jerking when in R.
^ Harsh gear engagement.
Technical Background
Improved software of the transmission control module.
Production Solution
Transmission software updated.
Service
Tip:
Move the gear lever to position "P" before updating the software.
SVM Update Instructions
1. First rule out a hardware complaint, perform a visual check of the underbody (drive shafts, axles, motor mounts, sub-frame mounts, etc.).
2. Follow all instructions in the TSB 2011732 00 Software Version Management (SVM), operating instructions.
3. Update the transmission control module, J217 (02), using the SVM action code as listed in the table shown, if necessary.
3. Perform adaptation drive procedure from GFF if shifting concerns still present.
Warranty
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty.
Additional Information
The following Technical Service Bulletin(s) will be necessary to complete this procedure:
^ TSB 2011732, 00 Software Version Management (SVM), operating instructions.
All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service manuals for the latest information.