Operation CHARM: Car repair manuals for everyone.

Owner Letter

June 1995

Dear BMW Owner:

BMW of North America, Inc. (BMW NA) is conducting a Service Action to further protect your investment in your automobile.

In the course of our continuous quality testing, it was discovered that splines on some rear wheel drive shafts may have been machined slightly off center. As a result, the rear wheel bearing can be exposed to a vibration that could cause premature bearing wear.

Our records indicate that your 1995 M3 may be affected. In order to prevent any future problems with the rear wheel bearing, BMW NA requests that you schedule an appointment with your BMW dealer at your earliest convenience, possible within the next few weeks, to have your car inspected and repaired if necessary.

If upon inspection the dealer finds that your M3 requires repair, the dealer will perform the repairs free of charge. Please arrange with your dealer for alternate transportation until the necessary parts are installed.

BMW urges you to take advantage of this Service Action since it is part of our commitment to maintain the value of your investment and the driving pleasure offered by BMW.

Should you have any further questions, please feel free to call our Customer Assistance Department at (800) 831-1117.